Support
Need help with CycleQuest? Fill out the form below or email us directly — we get back to you within 1–2 business days.
Contact & Support
For fastest help, include your device model, iOS version, and a description of the issue.
CycleQuest Premium is billed monthly or yearly through your Apple ID. To manage, pause, or cancel your subscription:
- Go to iPhone Settings → [your name] → Subscriptions → CycleQuest
- Or open the App Store → tap your profile → Subscriptions
To restore a purchase after reinstalling, open CycleQuest → Settings → Upgrade to Premium → Restore Purchases. If you need further help, email us above.
Send Us a Message
Prefer Email?
Include your device model, iOS version, and a description of the issue for fastest help.
Common Questions
How do I restore my subscription after reinstalling?
Open the app, go to Settings → Upgrade to Premium, and tap Restore Purchases. Make sure you're signed in with the same Apple ID used to purchase.
My subscription isn't showing as active
Try tapping Restore Purchases on the paywall screen. If the issue persists, contact us with your Apple ID email and we'll look into it.
How do I cancel my subscription?
Go to iPhone Settings → [your name] → Subscriptions → CycleQuest and tap Cancel Subscription. You'll keep access until the end of the current billing period.
I lost my data after updating the app
If you were signed into a CycleQuest account, your data syncs to our backend and restores automatically when you log back in. If you used the app without an account, data lives only on your device. Contact us and we'll do our best to help.
How do I delete my account?
Go to Settings → Delete Account inside the app. This permanently removes your account and all backend data.
HealthKit isn't connecting
Check iPhone Settings → Privacy & Security → Health → CycleQuest and make sure the permissions you want are enabled. Then force-quit and reopen CycleQuest.